OL98: Cut, Copy and Paste Commands Don't Work on Custom Form

ID: Q195467

The information in this article applies to:

Microsoft Outlook 98

SYMPTOMS

The Cut, Copy and Paste commands do not work when you select them from the menu of an item that is based on a custom form.

CAUSE

This problem may occur when you have customized one of the default pages of the form.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 98.

MORE INFORMATION

If the commands no longer work, there is no way to make them work again other than to start with a new custom form and not customize the default page.

This problem does not occur with Microsoft Outlook 97.

REFERENCES

For more information about creating solutions with Microsoft Outlook 98, please see the following articles in the Microsoft Knowledge Base:

Q180826 OL98: Resources for Custom Forms and Programming

Q182349 OL98: Questions About Custom Forms and Outlook Solutions

WORKAROUND

To work around this problem, use the following shortcut keys instead of selecting the commands from the menu:


   Command    Keystroke
   --------------------
   Cut        CTRL+X
   Copy       CTRL+C
   Paste      CTRL+V

Additional query words: OutSol OutSol98 98


Keywords          : 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: August 12, 1999