OL98: E-mail from Macintosh User Garbled

ID: Q182004

The information in this article applies to:

• Microsoft Outlook 98

SYMPTOMS

E-mail messages sent by a Macintosh user via America Online and opened in Microsoft Outlook 98 are not readable.

CAUSE

Outlook does not recognize the Apple DoubleFormat Internet format.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 98. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: garbage garbled junk

Keywords          : MsgSend Intp3rdPty 
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbbug

Last Reviewed: February 12, 1999