OL98: ErrMsg "Unable to load NXPEXT32.DLL"

• Microsoft Outlook 98

SYMPTOMS

In Microsoft Outlook 98, the first time you start a new message, forward a message, or reply to a message, you may receive the following error message:

The add-in "NXPEXT32.DLL" could not be installed or loaded. Unable to load "NXPEXT32.DLL". You may be out of memory, out of system resources, or missing a .dll file.

or

cannot load NXPECT.dll. Either out of memory or system resources or the file is missing.

CAUSE

There are two potential causes for this error:

• You removed Netscape Navigator version 2.0x or 3.0x from your computer, using the Add/Remove Programs in the Control Panel, and chose to remove all unused, shared dll files.



• You deleted the file Nxpext32.dll from your \Windows\System folder.

MORE INFORMATION

To resolve this problem, follow these steps:

1. Start Outlook.



2. On the Tools menu, click Options to open the Options dialog box.



3. In the Options dialog box, click the Other tab.



4. Click Advanced Options.



5. Click Add-in Manager to open the Add-in dialog box.



6. In the Add-in list, click to remove the checkmark from the Netscape Navigator add-in. This may appear as "Netscape Extensions."



7. Click OK, OK, and then OK to close all open dialog boxes.

Additional query words: browser Internet web pop mail

Keywords          : kb3rdparty kberrmsg kbdta Intp3rdPty 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbhowto kbprb 

Last Reviewed: July 28, 1999