OL98: ErrMsg: Blue Screen "Error Reading Disk in Drive A:"

ID: Q238334

The information in this article applies to:

SYMPTOMS

When you close Outlook, you may receive the following blue screen error message:

Error Reading Disk in Drive A:
Please Insert Disk <lablename>
With Serial Number <serialnumber> in Drive A:
Press ENTER for OK or ESC to Cancel: OK


CAUSE

You exported a Personal Folders (PST) file to to a disk in drive A and removed the disk before closing Outlook.


RESOLUTION

Reinsert the disk in drive A and press ENTER or press ESC.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

This is not a fatal error message. Reinserting the disk and pressing ENTER closes Outlook successfully. Pressing ESC without reinserting the diskette produces the following message:

Unable to write to disk in drive A:
Data or files may be lost.
Press any key to continue
Pressing any key repeats this message a time or two and then successfully close Outlook. No data is lost.

Additional query words: 98 


Keywords          : 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 30, 1999