OL98: ErrMsg: The Add-In DCCEXT32.DLL Could Not Be Installed

ID: Q193647

The information in this article applies to:

Microsoft Outlook 98

SYMPTOMS

When you start Microsoft Outlook 98, you receive the following message:

   The add-in "Dccext32.dll" could not be installed or loaded.  An error
   occured while attempting to open Windows Address Book. Unable to find
   Wab.dll.

CAUSE

You removed WinFax Pro, and the file named Dccext32.dll, cannot be found.

RESOLUTION

To resolve this problem, follow these steps:

1. Start Outlook.

2. On the Tools menu, click Options.

3. On the Other tab, click Advanced Options.

4. Click Add-in Manager, in the Add-in list, click to clear the WinFax Pro

   Add-in. This may appear as DCC Extensions.

5. Click OK three times to Close.

MORE INFORMATION

WinFax Pro is manufactured by Symantec Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 startup

Keywords          : kberrmsg GnlAddin Intp3rdPty 
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999