OL98: Error Adding Item to Junk E-mail List

• Microsoft Outlook 98

SYMPTOMS

When adding a mail message to the Junk E-mail list in Microsoft Outlook 98, you receive the following error message:

The operation failed. An object could not be found.

CAUSE

The From field is blank.

MORE INFORMATION

The Junk E-mail feature of Outlook gives you the ability to filter out or delete messages based on criteria you specify.

If you receive a mail message with a blank From field, you will receive an error when trying to add it to the Junk E-mail list.

To enable the features of the Junk E-mail list, follow these steps:

1. On the Tools menu, click Organize, and then click Junk E-mail.



2. Set the options for handling Junk E-mail and click Turn On. You can change the font color of the message or move the message to a different folder.

1. Click to select the message.



2. On the Actions menu, point to Junk E-mail and then click "Add to Junk Senders list" or "Add to Adult Content Senders List."

Additional query words:

Keywords          : kberrmsg 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 8, 1999