OL98: Error Opening Corel Address Book After Installing Outlook

ID: Q185809

The information in this article applies to:

SYMPTOMS

When opening the Address book in Corel Suite 8 you may receive the following error message:

An error occurred trying to logon to MAPI for address book services. There was an error starting the address book


CAUSE

You have installed Microsoft Outlook 98 in the Internet Mail Only or No E-mail installation option. The IMO Option only uses a stub of the MAPI32.dll. The Corel Address Book requires full MAPI-capability to function correctly.


RESOLUTION

Change your installation type to the Corporate or Workgroup version of Outlook.

For more information on changing your installation type, please see the following article in the Microsoft Knowledge Base:

Q183524 Switching from One Installation Type to Another

Additional query words: 98 Corel WordPerfect Suite 


Keywords          : kbdta CfgAddBk 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: August 2, 1999