DOCUMENT:Q151790 27-MAR-1999 [exchange] TITLE :XFOR: NDR with Diagnostic: 12 Erroneous Content Syntax PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Mail users sending messages through the MSMAIL connector to valid X.400 addresses containing DDA type and DDA value, such as C=FR;A=ATLAS;P=INTERNET;DDA.TYPE=RFC-822;DDA.VALUE=user(a)domain.fr receive non-delivery reports (NDRs) with diagnostic 12 (erroneous content syntax). The Microsoft Exchange message transfer agent (MTA) reports in the Event log the following IDs : Event 210 An internal MTA error occurred. Content conversion for message C=FR;A=ATLAS; P=MSFRANCE;L=MICROSOFT-ILE-00000155 failed. Conversion error: 258, Object at fault: 0600004F, Original content type: 2A864886F7140501, New content type: 56010A00. [2 MTA DISP:FANOUT 9] (14) Event 62 A delivery failure occurred for the message with message transfer service identifier C=FR;A=ATLAS;P=MSFRANCE;L=MICROSOFT-ILE-00000155. X.400 reason code unable-to-transfer. Diagnostic content-syntax-error. Contact Microsoft Product Support Services. [0 MTA DISP:FANOUT 12 112] (12) STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange 5.0 Server U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : winnt:5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.