OL98: Line Breaks Lost Sending HTML Mail to QuickMail Express

ID: Q179762

SYMPTOMS

The information in this article applies to:

• Microsoft Outlook 98
• Microsoft Outlook Express

If you send an HTML mail message from Microsoft Outlook 98 or Microsoft Outlook Express to a recipient using QuickMail Express, when the recipient views the mail message, the text appears as one long line of text with no linebreaks.

CAUSE

QuickMail Express, by CE Software, does not support HTML messages.

MORE INFORMATION

When creating an HTML message, Outlook includes a plain text version of the message body for clients that are unable to interpret HTML formatting. Quickmail Express does not use the plain text version of the text, but instead takes the HTML text and strips the HTML tags from the body. This results in a message that appears as one long line of text.

QuickMail Express is manufactured by CE Software Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords          : MsgRead MsgSend 
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999