OL98: Minimized Button Remains After Message Is Closed

ID: Q186432

The information in this article applies to:

SYMPTOMS

When using Microsoft Outlook 98 and Microsoft Internet Explorer 4.0 in Full Screen mode on a computer with Microsoft NT 4.0 and you create and address a mail message which you then decide to cancel, the button for that canceled message remains on the Taskbar. The button will not restore the window and, additionally clicking Close or pressing the key combination, ALT+F4 will not close the window.

RESOLUTION

To dismiss the untitled System Tray button, use one of the following the methods.

Method 1

1. Right-click the minimized message button on the Taskbar and then 

   click Maximize.
2. Click the Close button on the message window.

Method 2

1. Right-click the minimized message button on the Taskbar, click 

   Minimize and then click the button again. This will restore the message
   window to the original state.
2. Click the Close button on the message window.

MORE INFORMATION

Steps to Reproduce Problem

1. Open Microsoft Internet Explorer 4.0 and press the F11 key to expand to 

   Full Screen mode.
2. Start Outlook if it is not already running.

4. On the File menu, click New and then Mail Message.

5. Click To and select an address from the Personal Address Book 

   or Contacts. Click the Close button in the message window and when asked
   if you want to save the message, click No.
An untitled button for a minimized window appears on the Taskbar.

Additional query words: 98 Outlook Winnt IE4 mouse 

Keywords          : EvnOs 
Version           : WINDOWS:98
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999