OL98: Outlook 98 Appears to Remove Outlook Express

ID: Q183011

The information in this article applies to:

Microsoft Outlook 98
Microsoft Outlook Express version 4.01 for Windows 95
Microsoft Outlook Express version 4.01 for Windows NT 4.0

SYMPTOMS

If you previously used Microsoft Outlook Express as your e-mail program and you upgrade to Microsoft Outlook 98, the Outlook Express icon on the desktop may be removed.

After you install Outlook, Outlook Express appears to be missing from the Windows Program menu.

After you install Outlook, it appears that you can only add new News accounts in Outlook Express.

RESOLUTION

Choose the resolution appropriate to your needs.

Create a Shortcut

If you want an icon for Outlook Express, you can create a shortcut to the Outlook Express program (msimn.exe) and place it on the Windows Desktop.

For more information on creating shortcuts, search on "shortcuts, adding to the desktop," using the Windows 95 Help Index.

Locate Outlook Express on the Program Menu

Outlook Express moved to a different location on the Programs menu. To start Outlook Express using the Programs menu, click Start, point to Programs, point to Internet Explorer, and click Outlook Express.

Method 3

If News is the only type of account you can add to Outlook Express, you mistakenly started the Microsoft Outlook Newsreader. The Outlook Newsreader appears on the Programs menu in the same location as Outlook Express, prior to installing Outlook. See the "Locate Outlook Express on the Program Menu" section for the correct way to start Outlook Express.

MORE INFORMATION

When you install Outlook and choose to upgrade from Outlook Express, the following occurs:

Your account settings migrate to the Outlook Account manager.

Outlook Express mail and address book items move to the default Outlook Personal Folders file.

The Outlook Express icon may disappear from the Desktop.

Outlook Setup places two shortcuts in the Programs folder of the Start menu. One shortcut is Microsoft Outlook, and the other is Microsoft Outlook Newsreader. A command-line switch is added to the shortcut target of the Newsreader which disables the mail functionality of Outlook Express. It also turns off the ability to add new mail accounts.
This command-line switch is:


   /outnews

Additional query words: gone


Keywords          : kbinterop IntpBrows IntpMenu 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbhowto

Last Reviewed: July 28, 1999