OL98: Outlook Express Unintentionally Intercepts Mail

• Microsoft Outlook 98

SYMPTOMS

When you open Microsoft Outlook Express to read Newsgroups, it may intercept your e-mail although Microsoft Outlook 98 is your default Mail Reader.

CAUSE

In Outlook Express, you have set your Mail account for a full Send and Receive.

- and -

You have Outlook Express set as your default news reader.

RESOLUTION

You must remove or disable your Mail account in Outlook Express.

-or-

You must set Outlook as your default newsreader.

MORE INFORMATION

To Remove Your Mail Account from Outlook Express

1. Open Outlook Express.



2. On the Tools menu, click Accounts.



3. On the Mail tab, click to select your mail account.



4. Click Remove, Yes, and then click Close.

To Disable Your Mail Account in Outlook Express

1. Open Outlook Express.



2. On the Tools menu, click Accounts.



3. On the Mail tab, click to select your mail account, and then click Properties.



4. On the General tab, click to clear "Include this account when doing a full send and receive."
   
   -or-
   
   If you are using an Internet Message Access Protocol (IMAP) account, on the General tab, click to clear "Check for new messages in subscribed folders."



5. Click OK and Close.

To Set Outlook As Your Default News Reader

1. On the Start menu point to Settings, then Control Panel.



2. Double Click the Internet icon.



3. Click the Programs tab.



4. Click to change the News: option to Microsoft Outlook.

Additional query words:

Keywords          : kbinterop CfgIM MsgSend 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: July 26, 1999