OL98: Zoom Percentage Too Small in WordMail

• Microsoft Outlook 98

SYMPTOMS

When you start a new message using Microsoft Word 97 (WordMail) as the e-mail editor, the text appears smaller than expected. If you change the percentage of zoom in the new message, Microsoft Outlook 98 may not retain the change the next time you start it.

RESOLUTION

You can change the percentage of zoom in the Normal template file, Normal.dot, in Word.

NOTE: Font characteristics and other formatting are stored in the Word template you are actually using in WordMail. The default is Email.dot.

To modify the Normal template, follow these steps:

1. Quit Outlook. Make sure you close any e-mail messages, contacts, appointments, or any other Outlook related windows you may have open.



2. Start Word.



3. On the File menu, click Open.



4. Change the Files Of Type to Document Templates (*.dot).



5. Select Normal.dot and click Open.

   NOTE: The default location is in
   c:\Program Files\Microsoft Office\Templates.




6. On the View menu, click Normal.



7. On the View menu, click Zoom.



8. Under Zoom To, click the percentage you want, and click OK.



9. On the File menu, click Close.



10. On the File menu, click Exit. If prompted to save changes, click Yes.

REFERENCES

For more information about modifying your WordMail messages, click the Office Assistant, type "Change the look of your WordMail messages," and click Search.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: tiny unreadable

Keywords          : kbinterop kbdta GnlFrmt Gnltmpl 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbhowto 

Last Reviewed: August 12, 1999