ID: Q189182
The information in this article applies to:
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Outlook Configuration, Environment and Setup. Use the instructions in the "Ordering an Articles by E-mail or by Fax" section of this article to order items from this list.
Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
mshelp@microsoft.com
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
using (for example, for Microsoft Word, select 2).
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
code and seven-digit fax number.
If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.
ARTICLE ID ARTICLE TITLE
Q188786 OL98: (IMO) Wrong Fax Number Is Dialed
Q188323 OL98: (IMO) Fax Number Verification Displays for Every Fax
Q188214 OL98: (IMO) New WinFax and New Fax Message Both on Actions menu
Q187979 OL98: (CW) Windows Messaging and Microsoft Fax with Windows 98
Q187978 OL98: (IMO) Can't Fax After Mail Merge from Microsoft Word
Q187645 OL98: Different Fax Services Installed With Outlook 98
Q187273 OL98: (IMO) ErrMsg: No Viewer Capable of Viewing FXO Files
Q186671 OL98: (CW) Taskbar Envelope Does Not Disappear After Viewing Fax
Q186576 OL98: Additional +1 Added to Phone Number of Contact
Q186349 OL98: (IMO) Winfax SE Fax Prints Black Page From Canon BJC600E
Q185610 OL98: (CW) ErrMsg: Unknown Recipient
Q185418 OL98: Data Missing When Importing and Exporting
Q185393 OL98: (IMO) Configuring AT&T Worldnet Service
Q185361 OL98: Internal Fields Used by Outlook Folders
Q184409 OL98: ODK: Fax Support Not Deployable with ODW
Q184390 OL98: (IMO) Blank Page Printed Instead of Received Fax
Q184287 OL98: (IMO) "Please select a cover page..." Error When Faxing
Q183973 OL98: (IMO) Err Msg: Automatic Printing of the File Has Failed
Q183947 OL98: (IMO) Cannot Remove WinFax By Disabling the Extension
Q183946 OL98: (IMO) How to Remove and Reinstall WinFax Starter Edition
Q183945 OL98: (IMO) Automatic Receive Fax Option Doesn't Stay Selected
Q183944 OL98: (IMO) Troubleshooting Symantec WinFax Starter Edition
Q183943 OL98: (IMO) WinFax Starter Edition Gives SMTP/POP Error On Send
Q183926 OL98: (IMO) Formatting Lost Using WinFax Starter Edition
Q183788 OL98: (IMO) No Menu Item for New Fax to Contact in Actions Menu
Q183762 OL98: (IMO) Microsoft Fax Replaced with WinFax Starter Edition
Q183708 OL98: (IMO) Fax Messages Sent Using Wrong Account
Q183463 OL98: (IMO) Large System Fonts Cause Clipping on Cover Pages
Q183462 OL98: Cannot Export to Personal Address Book
Q183410 OL98: Contents of the Outlook 98 ValuPack
Q183267 OL98: (IMO) ErrMsg: "Unable to Print the Attachment" in Fax
Q183129 OL98: Contents of the Outlook Readme File
Q183120 OL98: (IMO) Winfax Pro Update Utility Available
Q182874 OL98: Outlook Address Book Missing New Contact From Same Company
Q182609 OL98:(IMO) Fax Not in Inbox If Outlook Exited During Transmission
Q182572 OL98: How to Troubleshoot Mail Stuck in the Outbox
Q182159 OL98: (CW) User Profiles and Information Services
Q182151 OL98: Troubleshooting Outlook Configuration Problems
Q182001 OL98: How to Troubleshoot IPF Errors in Outllib.dll
Q181356 OL98: (CW) MAPI was Unable to Load the Information Service
Q181222 OL98: (CW) How to Type a Fax Number on the To Line of a Mail Msg
Q181070 OL98: Contact Fax Numbers May Fail with +1 Prefix
Q181054 OL98: (CW) Microsoft Fax Does Not Process Dialing Properties
Q180993 OL98: (CW) Cannot Edit Received Fax Message
Q180830 OL98: (CW) Contact Information Does Not Appear in Address Book
Q180479 OL98: Converting Windows Cardfile Files to Outlook
Q180426 OL98: Fax Uses Incorrect Country Code With Windows NT
Q180346 OL98: (CW) Non-delivery Message with Scheduled Fax and Wizard
Q180089 OL98: No Matching Items Found Using "From" Criteria
Q179752 OL98: (CW) How to Record a Fax in the Journal
Q179386 OL98: How to Send a Contact to a Fax Address
Q177813 OL98: File List for Full Install of Corporate/Workgroup Part 2
Q142345 WD97: Unable to Fax Mail Merge to Microsoft Fax from Word
For more information on other articles that can be faxed or e-mailed, see the following articles in the Microsoft Knowledge Base:
ARTICLE-ID: Q189177
TITLE : Outlook 98 Articles Available by Fax or E-mail: Configuration
TITLE : Outlook 98 Articles Available by Fax or E-mail: Messaging
TITLE : Outlook 98 Articles Available by Fax or E-mail: Programming
TITLE : Outlook 98 Articles Available by Fax or E-mail: Usage
Keywords : kblist
Version : WINDOWS:98
Platform : WINDOWS
Issue type : kbinfoLast Reviewed: December 17, 1998