PPT2000: Error Message: "Can't start NetShow FTS stream due to missing server options"

ID: Q224478

The information in this article applies to:


When you start an Online Broadcast in Microsoft PowerPoint, you may receive the following error:

Can't start NetShow FTS stream due to missing server options
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.


This condition may be caused by poor network connectivity, the manipulation of permissions or files on the NetShow server, or errors on the NetShow server.


Verify that you are in both the Administrators group and the NetShow Administrators group for the NetShow Server and that no one has deleted any files from the server between the time you validated your broadcast and started it.

After you verify all of the settings and files, retry sending the broadcast. You will have to close the current Broadcast session and restart Begin Broadcast. You do not need to reschedule the broadcast, as the broadcast creates new files every time you run it from PowerPoint.


File Transfer Service (FTS) is a feature of NetShow Services that multicasts files over a network to an ActiveX control (Nsfile.ocx) on a client computer.

For more information on online broadcasting in PowerPoint, please see the following page on the Microsoft World Wide Web site:

Web Workshop - Presentation Broadcasting in PowerPoint 2000

For more information on using NetShow Services with PowerPoint online broadcasting, please see the following page on the Microsoft World Wide Web site:
Using NetShow Services with Presentation Broadcasting

For more information on configuring NetShow Server for use with Microsoft PowerPoint online broadcasting, please see the following articles in the Microsoft Knowledge Base:

Q229826 PPT2000: Overview of Online Broadcasting with NetShow
Q229951 PPT2000: Troubleshooting On-Line Broadcasting

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Additional query words: OFF2000 PPT2000 PPT9 PPT 2000 9.0 POWERPNT

Keywords          : kberrmsg kbdta kbconf 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbinfo 

Last Reviewed: August 9, 1999
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