PPT2000: Error Message: "Failed to stop NetShow ASF Session"

ID: Q224479

The information in this article applies to:

ERROR MESSAGE

When you end an online broadcast in Microsoft PowerPoint, you may receive the following error:

Failed to stop NetShow ASF Session
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.


CAUSE

The presenter computer was unable to end the Advanced Streaming Format session on the NetShow server. This condition may be caused by poor network connectivity or by the manipulation of permissions or files on the NetShow server.


WHAT TO TRY

Manually end the ASF Session on the NetShow Server. To do this, follow these steps:

  1. From the NetShow Server Start menu, point to Programs, point to NetShow Services, and then click NetShow Administrator.


  2. Click Multicast Stations in the left pane.


  3. In the Multicast ASF Programs and Streams pane, locate the Online Broadcast program. This program stream will begin with the user name of the presenter, followed by the name of the broadcast folder where audience members go to access the presentation. (For example, JoeUserbroadcast19990424092042). Click to select the proper listing.


  4. Press Delete on your keyboard.


  5. Click OK at the Do you want to delete the selected program? prompt.


If you have further trouble with your online broadcast, please see the following article in the Microsoft Knowledge Base:
Q229951 PPT2000: Troubleshooting Online Broadcasting


MORE INFORMATION

For more information on online broadcasting in PowerPoint, please see the following page on the Microsoft World Wide Web site:

Web Workshop - Presentation Broadcasting in PowerPoint 2000

For more information on using NetShow Services with PowerPoint Online Broadcasting, please see the following page on the Microsoft Website:
Using NetShow Services with Presentation Broadcasting
For more information on configuring NetShow server for use with Microsoft PowerPoint online broadcasting, please see the following article in the Microsoft Knowledge Base:
Q229826 PPT2000: Overview of Online Broadcasting with NetShow
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Additional query words: OFF2000 ppt ppt9 ppt2k 9 9.0 2k 


Keywords          : kberrmsg kbdta kbconf 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 28, 1999