PPT2000: Error Message:"Can't start NetShow programs."

ID: Q224487

The information in this article applies to:

Microsoft PowerPoint 2000

ERROR MESSAGE

When you attempt to start an On-line Broadcast in PowerPoint, you may receive the following error message:

Can't start NetShow programs. Please check that the NetShow server is functioning properly.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

This error occurs when the NetShow Program has been deleted from the NetShow server, or if PowerPoint loses access to the Netshow Program on the server.

WHAT TO TRY

Verify that you are in both the Administrators group and the NetShow Administrators group for the NetShow Server, and that no one has deleted any files from the server between the time you validated your broadcast and started it.

After you verify all of the settings and files, try sending the broadcast again. You will have to close the current Broadcast session, and restart "Begin Broadcast." You do not need to reschedule the broadcast, as the broadcast creates new files every time you run it from PowerPoint.

MORE INFORMATION

For more information on Online Broadcasting in PowerPoint, please see the following page on the Microsoft World Wide Web site:

Broadcasting PowerPoint Presentations over the Network

For more information on Online Broadcasting in PowerPoint, please see the following articles on the Microsoft Knowledge Base:

Q229826 PPT2000: Overview of Online Broadcasting with NetShow

Q229951 PPT2000: Troubleshooting On-Line Broadcasting

Additional query words: OFF2000 PPT2000 PPT9 9.0 2000 PPT POWERPNT


Keywords          : kberrmsg kbdta kbconf 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb kbinfo