PPT2000: Sound Files Don't Play When Clicked in Web Page

ID: Q226743

The information in this article applies to:


If you click a sound icon or hyperlink to a sound file in a Web page created by Microsoft PowerPoint, the sound may not play or may only play the first time that it is clicked.


This behavior can occur when there is a sound assigned to the Start Navigation event in Windows Explorer.

NOTE: This sound is part of the Windows Sounds Properties.

When a hyperlink is clicked, the Start Navigation sound is played. Windows cannot start the sound in your presentation while the Start Navigation sound is playing, because Windows can only play one sound on the specified sound device at a time.


Turn off the Start Navigation sound in Windows Sounds Properties.

  1. On the Start menu, point to Settings and click Control Panel.

  2. Double-click the Sounds icon.

  3. In the Sounds Properties window, scroll down to and click Start Navigation in the Events list.

  4. Click the drop-down menu for the Name list. Click on (None).

  5. Click OK to apply your changes.


Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: PPT2K PPT2000 PPT POWERPNT 2000 PPT9 9.0 htm html multimedia midi wav browse

Keywords          : kbsound kbdta kbhtml 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: June 10, 1999