ID: Q162311
The information in this article applies to:
- Microsoft PowerPoint 97 for Windows
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.
The "Article Listing" section of this article includes a subset of Knowledge Base articles about the environment and general error messages. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.
Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
For more information about how to order an article by e-mail, send an e-
mail message to the following e-mail address:
mshelp@microsoft.com
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
2. When prompted, select the appropriate number for the product you are
using (for example, for Microsoft Word, select 2).
3. When prompted, select the version of the product that you are using.
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
5. At the "to order items from your catalog" prompt, select 1.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
7. When prompted, select the fax option and enter your three-digit area
code and seven-digit fax number.
8. When you're finished ordering, hang up.
If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.
ARTICLE ID ARTICLE TITLE
Q44128 How to Search for PowerPoint Articles by KBSubcategory
Q189817 PPT97: Font Smoothing in Slide-Show-Built Text Looks Bad
Q189647 PPT97: Presentation Conferencing Troubleshooting Guide
Q189643 PPT97: Windows 95 Taskbar Doesn't Respond During Slide Show
Q190402 PPT97: Justify Text Command Unavailable in PowerPoint
Q190390 PPT97: Slide Miniature Disappears If Dragged to Taskbar
Q190388 PPT97: Turning off Background Printing Increases Print Speed
Q190387 PPT97: Troubleshooting Video Driver UMA Conflicts
Q190373 PPT97: White Shadows Overlay Text with HP LaserJet 4
Q190372 PPT97: Text in Microsoft Excel Table Shifted Up in Slide Printout
Q190335 PPT97: Menu Text Jumbled or Out of Place in PowerPoint for Windows
Q190334 PPT97: Graph Patterns Not Printed in PowerPoint Presentation
Q190331 PPT97: Sound or Movie Objects Play Incorrectly or Not at All
Q157641 PPT97: How To Re-register PowerPoint 97
Q158490 PPT97: Error Message Opening Word 97 Outline
Q158887 PPT97: File Opens as Read-Only if Active in Slide Finder
Q159404 PPT97: Shade From Title Wrong When WordArt Pasted Into Title
Q190320 PPT97: Can't Unpack File To Folder With Extended Characters
Q159605 PPT97: Error Leaving Custom Animation Dialog Box During Preview
Q159611 PPT97: PowerPoint Hangs After Changing Word Table Border Style
Q159813 PPT97: PowerPoint 97 and TrueType Font Embedding
Q160811 PPT97: Playlist Containing PowerPoint 97 Files Causes Error
Q162095 PPT97: Opening Folder May Cause PowerPoint to Stop Responding
Additional query words: 97 8.00
Keywords : kberrmsg kbdta
Version : windows:97
Platform : WINDOWS
Hardware : x86
Issue type : kbinfo
Last Reviewed: September 23, 1998