ID: Q162306
The information in this article applies to:
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.
The "Article Listing" section of this article includes a subset of Knowledge Base articles about printing. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.
Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
For more information about how to order an article by e-mail, send an e-
mail message to the following e-mail address:
mshelp@microsoft.com
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
2. When prompted, select the appropriate number for the product you are
using (for example, for Microsoft Word, select 2).
3. When prompted, select the version of the product that you are using.
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
5. At the "to order items from your catalog" prompt, select 1.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
7. When prompted, select the fax option and enter your three-digit area
code and seven-digit fax number.
8. When you're finished ordering, hang up.
If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.
ARTICLE ID ARTICLE TITLE
Q190094 PPT97: Text Shadows Don't Print Properly to PCL Printers
Q189961 PPT97: Printing Slides or Notes Pages in Reverse Order
Q189938 PPT97: 3-D Pie Chart is Displayed, Printed with Poor Quality
Q189702 PPT97: Some Filled Objects on Embedded Slides Don't Print Properly
Q189640 PPT97: "Not Enough Printer Memory Available" Trying to Print File
Q190393 PPT97: Shadow Missing from Text Printed on Black & White Printer
Q190389 PPT97: Object w/White Text, Black Background Prints Solid Black
Q190388 PPT97: Turning off Background Printing Increases Print Speed
Q190386 PPT97: Unexpected Font Substitution by Some Printer Drivers
Q190377 PPT97: Fonts in Font List Contain Question Marks
Q190374 PPT97:"Not Enough Memory--See User's Guide" Printing to HP 1200c
Q190373 PPT97: White Shadows Overlay Text with HP LaserJet 4
Q190372 PPT97: Text in Microsoft Excel Table Shifted Up in Slide Printout
Q190336 PPT97: Handout Page Numbers Always Start at One
Q190334 PPT97: Graph Patterns Not Printed in PowerPoint Presentation
Q190327 PPT97: Orange Text Prints Yellow on HP DeskJet 1200c
Q190325 PPT97: Color Text in Shaded Objects Doesn't Print HP 1600c
Q190324 PPT97: How To Print Shadowed Text to PCL Printers
Q157162 PPT97: Slides With Automatic Animation Timing Print Incorrectly
Q190321 PPT97: Palatino Font Prints Squished From Windows 95
Q190319 PPT: Invisible Shapes Print With Borders in Black and White
Additional query words: 97 8.00
Keywords : kbprint kbualink97 kbdta
Version : windows:97
Platform : WINDOWS
Hardware : x86
Issue type : kbinfo
Last Reviewed: September 23, 1998