PowerPoint Articles Available by Fax or E-Mail: Usage Issues

ID: Q162304

The information in this article applies to:

Microsoft PowerPoint 97 for Windows

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about usage issues. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

   http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

     TO: mshelp@microsoft.com
     SUBJECT: Q119591

For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

   mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

      (800) 936-4100

2. When prompted, select the appropriate number for the product you are

   using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

   order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

   by the pound key" message, enter the Article ID number from the
   following list and press # (use the numbers following "Q," but do not
   include "Q").

      NOTE: You can order up to five items at a time.

7. When prompted, select the fax option and enter your three-digit area

   code and seven-digit fax number.

8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE

Q189817     PPT97: Font Smoothing in Slide-Show-Built Text Looks Bad
Q189698     PPT97: Slow Performance or Memory Errors Running PowerPoint
Q189645     PPT97: Using Colors in PowerPoint 
Q189643     PPT97: Windows 95 Taskbar Doesn't Respond During Slide Show.
Q189642     PPT97: Shared Files Installed to \Msapps Folder on WinNT 3.51

Q189640     PPT97: "Not Enough Printer Memory..." Error Trying to Print File
Q190392     PPT97: Cannot Open PowerPoint Files with Windows 95 Quick View
Q190387     PPT97: System Stops Responding Opening/Viewing File w/Graphics
Q190386     PPT97: Unexpected Font Substitution by Some Printer Drivers
Q190385     PPT97: File Size Differs Between Macintosh and Windows Versions

Q190377     PPT97: Fonts in Font List Contain Question Marks
Q190331     PPT97: Sound or Movie Objects Play Incorrectly or Not at All 
Q190325     PPT97: Color Text in Shaded Objects Doesn't Print to DeskJet 1600c
Q158416     PPT97: Color of Chart Floor Is Incorrect in Slide Show
Q161473     PPT97: Recorded Narration Overrides Embedded Sounds

Q161544     PPT97: How To Determine the IP Address of a Windows 95 Computer
Q162095     PPT97: Opening Folder May Cause PowerPoint to Hang

Additional query words: 97 8.00

Keywords          : kbusage kbdta
Version           : windows:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbinfo

Last Reviewed: September 23, 1998