PPT97: Faxing PowerPoint Attachment from Outlook 97 Fails

ID: Q184629

The information in this article applies to:

Microsoft PowerPoint 97 for Windows
Microsoft Outlook 97

SYMPTOMS

When you send a fax from Microsoft Outlook that contains a Microsoft PowerPoint file as an attachment, you may receive the following error message:

   PowerPoint cannot print to the rendering system. It is not a valid
   printer type.

CAUSE

Microsoft Outlook 97 does not handle the PowerPoint attachment properly because PowerPoint handles the print and video drivers differently than Microsoft Word and Microsoft Excel.

RESOLUTION

To resolve this problem, you can fax the document from PowerPoint by following these steps:

1. On the File menu, click by Print.

2. In the Printer Name list, select the fax driver you want to use and

   click OK.

3. Enter the fax destination information and follow the instructions on

   your screen.

If you want to fax to a large distribution list and use Outlook, use one of the following methods.

Method 1: Send the PowerPoint presentation to Word

1. Open your presentation and then click Black And White on the View menu.

2. Preview the presentation to ensure its readability as a black and white

   fax.

3. On the File menu, point to Send To, and click Microsoft Word.

4. Select one of the layouts, and click OK.

5. On the File menu, click Save.

You can now send the file as an attachment in an Outlook message.

Method 2: Print to the Fax Driver in Outlook

1. Start or switch to Outlook.

2. On the File menu, click Print.

3. In the Printer Name list, select the fax driver you want to use and

   click OK.

4. Enter the distribution list information and follow the instructions on

   your screen.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: powerpnt powerpoint ppt outlook 8.0 out8 out97 ppt97 ppt8 faxing printing printed faxed error problems unable cannot cant can't sending msfax program application attaching attached connected embedded linked recipient faxee

Keywords          : kbinterop kbdta
Version           : WINDOWS:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: November 25, 1998