ID: Q189647
The information in this article applies to:
This article contains a series of questions to help you troubleshoot problems using the Presentation Conference feature in PowerPoint.
1. How many computers--including the audience members and the
presenter--are connected to the presentation conference?
conference and how many cannot connect?
Conference Wizard successfully?
If either cannot run the Presentation Conference Wizard, the
program files may be invalid or damaged.
connect to each other's computer? Can each of them transfer files
from one computer to the other?
If you cannot connect to and transfer files between the computers,
you may have a network configuration problem. To correct the
problem, contact your network system administrator.
If you can connect to and transfer files between the computers, you
have effectively done what presentation conferencing does:
a. Connect to another computer.
b. Transfer a file from one computer to another.
TEMP directory? To determine this:
a. Open the Autoexec.bat file in a text editor, such as Notepad.
b. Do you see a statement similar to the following?
Set Temp=C:\Temp
If you do not see a line similar to the above, type the
statement on a new line.
c. Save and close the file.
d. Repeat steps a through c for each participant.
e. Create the TEMP directory if it does not exist.
f. Try connecting to the presentation conference again.
Presentation conference requires that the TCP/IP protocol be
installed. The Presentation Conference command on the Tools menu is
unavailable (dimmed) if TCP/IP is not installed as a network
protocol. You can use the following steps to determine if TCP/IP
is installed:
a. Right-click the Network Neighborhood icon, and then click
Properties.
b. Click the Configuration tab.
c. Verify that TCP/IP is listed in the list of installed network
components.
If TCP/IP is not listed, contact your network systems administrator
or refer to the network operating system printed documentation.
If TCP/IP is listed, remove and then reinstall the TCP/IP protocol.
For more information, contact your network systems administrator
or refer to the network operating system printed documentation.
For additional information about adding network protocols, click
the Index tab in Windows Help, type the following text:
protocols
and then double-click the selected text. Select a topic from the
list.
Keywords : kbconf
Version : WINDOWS:97
Platform : WINDOWS
Hardware : x86
Issue type : kbinfoLast Reviewed: November 25, 1998