PPT97: Saving PowerPoint Files on Banyan Vines Is Very Slow

ID: Q144532

The information in this article applies to:

SYMPTOMS

When you save a Microsoft PowerPoint 97 presentation, the process takes longer than expected (minutes rather than seconds).

CAUSE

This behavior occurs if you are saving the file over a Banyan Vines network.

RESOLUTION

To correct this problem, obtain Microsoft PowerPoint 97 Service Release 2 (SR-2).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q151261
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: ppt97 powerpnt powerpnt97 powerpoint97 97 8.0 ppt8 sr2 sr-2 sr 2 
Keywords          : kbnetwork kbdta kbbuglist
Version           : WINDOWS: 97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: December 1, 1998