PPT97: Setup Can't Install the PowerPoint Templates

• Microsoft PowerPoint 97 For Windows

SYMPTOMS

When you attempt to install one of the PowerPoint updates from the Microsoft Office Update website, you may recieve the following MS-DOS based error message:

Setup can't install the PowerPoint templates. Please check that PowerPoint is installed correctly. Press ENTER to exit Setup.

CAUSE

This problem occurs when you attempt to install the extra templates for Microsoft PowerPoint. You may recieve the error with any of the following dowloaded files:

• ppcommpk.exe



• ppfinapk.exe



• ppmanapk.exe



• ppoperpk.exe



• ppsalepk.exe



• pptraipk.exe



• pptimepk.exe

WORKAROUND

All of the template files available for download from the Microsoft Office Update Web site are also located on the Microsoft Office 97 CD-ROM in the ValuPack. Use the following method to install the desired templates from the Microsoft Office 97 CD-ROM:

1. Insert the Microsoft Office 97 CD in the drive.



2. Double-Click My Computer.



3. Double-Click the Office 97 CD-ROM icon.



4. Double-Click the ValuPack folder.



5. Double-Click the Template folder.



6. Double-Click the Present folder.



7. Double-Click the Setup.ppa file.

STATUS

Microsoft has confirmed this to be a problem with the installation program for the template packs.

Additional query words: WWW microsoft.com error downloaded downloding extracting installing setup office update web site

Keywords          : kbdta kbweb kbtemplate 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: April 1, 1999