ID: Q124196
The information in this article applies to:
In the versions of Microsoft Word listed in the beginning of this article, if you open a document that was created or edited in Word 5.1 for the Macintosh, when you attempt to print the document, the printout may be a blank document, or the document may not be printed at all.
This problem is caused by an invalid page number value that, when converted to Word, causes the document not to print.
To correct this problem in Word 6.0 for the Macintosh, upgrade to Word version 6.0.1 for the Macintosh.
If you cannot upgrade to Word 6.0.1 for the Macintosh or if you are running Word 7.0 for Windows 95, use either of the following methods to reset the document's starting page number.
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Sub MAIN
FormatPageNumber
End Sub
To manually reset the page number, follow these steps:
1. Open a document.
2. On the Insert Menu, click Page Numbers.
3. Click Format.
4. In the Page Numbering box, click OK.
When you click OK, the page numbers are inserted.
When you click Close, the formatting is updated.
After you use either of these methods, you should be able to print the document. However, if you are still unable to print the document correctly, you may be able to fix the document with one of the following methods.
To do this, follow these steps:
1. On the File menu, click Save As.
2. On the Save File As Type list, click Rich Text Format, and click Save.
3. Close the document and reopen it.
Select everything except the last paragraph mark by pressing COMMAND+END, and then press COMMAND+SHIFT+HOME. Copy everything except the last paragraph mark to a new document.
Word for the Macintosh associates a wide variety of formatting with the last paragraph mark, especially section and style formatting. If you copy everything except the last paragraph mark to a new document, the corrupted page number may be left in the original document. In the new document, reapply the section or style formatting if necessary.
Microsoft has confirmed this to be a problem in Word version 6.0 for the Macintosh and Word 7.0 for Windows 95. This problem was corrected in Word version 6.0.1 for the Macintosh. Microsoft is researching this problem for Word 7.0 for Windows 95 and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: blank hang nothing nil null missing empty
Keywords : kbprint kbdta kbconversion macword word6
Version : MACINTOSH:6.0,;WINDOWS:7.0,7.0a
Platform : MACINTOSH
Issue type : kbbug
Solution Type : kbpendingLast Reviewed: April 8, 1999