WD: Text Lost Opening Document Containing Unicode Characters

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

When you open a Word 97 document in Word 6.x for Windows or Word 7.x for Windows 95, some text formatted in Greek or Cyrillic fonts may be lost.

CAUSE

The Word 97 Import Converter (Mswrd832.cnv for Word 7.x and Msword8.cnv for Word 6.x) does not support the conversion of certain Unicode character combinations.

For more information, please see the following articles in the Microsoft Knowledge Base:

Q157088 WD97: Limitations Converting Documents from Word 97 to 6.x/7.0

Q163813 Boxes in Central European, Russian, or Greek Document

RESOLUTION

To resolve this problem, upgrade to the latest version of the Word 97-2000 Import Converter. For additional information, please see the following article in the Microsoft Knowledge Base:

Q162214 How to Obtain the Word 97-2000 Import Converter

STATUS

Microsoft has confirmed this to be a problem with certain versions of the Word 97 Import converter.

This problem is corrected in the version of the converter available with Microsoft Office 97 SR-2.

Additional query words: convert corrupt

Keywords          : kbdta kbconversion word6 word7 word95 
Version           : WINDOWS:6.0,6.0a,6.0c,7.0,7.0a
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: July 8, 1999