ID: Q188868
The information in this article applies to:
This article discusses the following issues regarding the use of ASK and FILLIN fields in a Microsoft Word mail merge operation:
The ASK field prompts you to type text, which it assigns to a bookmark name. During a mail merge, the ASK field prompts you for input before printing each merged document, which allows you to customize each merged document. The ASK field itself has no result; the result is assigned to the bookmark. You must insert a separate field to reference the bookmarked information you typed in response to the ASK prompt. Example:
{ASK BookmarkName "Message Text"}{REF BookmarkName}
In this example, the ASK field prompts you for input, which it assigns
to the bookmark named BookmarkName. The REF field inserts the input in
your merged document.
The FILLIN field prompts you for text that is used as the FILLIN field result. During a mail merge, the FILLIN field prompts you for input before printing each merged document, which allows you to customize each merged document.
When you add the \o switch to a Microsoft Word FILLIN or ASK field, Microsoft Word prompts for input only once, before printing the first document during a print merge, rather than once for each print merge document. Microsoft Word uses the same information in each merged document. Examples:
{FILLIN "Batch Number" \o}
{ASK BookmarkName "Message Text" \o}{REF BookmarkName}
If you previously typed something in the ASK or FILLIN field dialog box, that text remains in the dialog box for the next prompt. If you choose the Cancel button (or, in Word for Windows version 2.0, press the ESC key) to skip an ASK field, Word uses the previously-typed text as the current value of the ASK field bookmark.
Canceling an ASK or FILLIN field dialog box only cancels the prompt for input; it does not delete the previously-typed input. If you don't want any value assigned to a FILLIN field or to an ASK field bookmark, you must press the DEL key to delete the previously-typed text, and then choose the OK button. In Word versions 6.x and 7.x, a space must be inserted to create blank results.
In Word for Windows versions 2.0, 2.0a, 2.0a-CD, and 2.0b, the result of a FILLIN field or ASK field bookmark is not inserted in your merged document if you check the Skip Completely option under "Treatment of Blank Lines Caused by Empty Fields" in the Print Merge dialog box. In other words, suppression of blank lines by the Word for Windows Print Merge Helper cancels the result of an ASK or FILLIN field.
Microsoft has confirmed this to be a problem in versions Word for Windows versions 2.0, 2.0a, 2.0a-CD, and 2.0b of . This problem was corrected in Microsoft Word versions 6.0 and later.
Workaround:
To work around this problems, use the following methods:
-or-
{MERGEFIELD name}
{IF {company}<>"" "{company}[SHIFT+ENTER]
"}{FILLIN "Batch Number" \o}
For more information about ASK and FILLIN fields:
"Microsoft Word User's Guide," version 6.0, pages 729-732
"Microsoft Word for Windows User's Guide," version 2.0, pages 646-651
Additional query words: pmh missing appear data
Keywords : kbdta winword kbmerge ntword macword word6 word7 word95
Version : MACINTOSH:6.0,6.0.1,6.0.1a; WINDOWS:2.0,2.0a,2.0a- CD,2.0b,2.0c,6.0,6.0a,6.0c,7.0,7.0a; WINNT:6.0
Platform : MACINTOSH WINDOWS winnt
Issue type : kbprb kbinfo
Last Reviewed: February 13, 1999