WD95: Text Boxes Disappear When You Open Word 97 Document

• Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

In Word 7.x for Windows 95, when you open a Word 97 document, text boxes contained in the document may be lost.

CAUSE

In Word 7.x for Windows 95, when you use the Word 97 Import Converter to open a Word 97 document that contains text boxes, the text boxes are converted to drawing objects. When the document is saved in Word Document format in Word 7.x for Windows 95 and then reopened in Word 97, Word converts the drawing object to a grouped object. After the document is saved again in Word 97 for Windows, when you reopen the document in Word 7.x for Windows 95, the grouped object (text box) is lost.


NOTE: This behavior occurs because the Word 97 Import Converter (Mswrd832.cnv) is limited in its ability to import grouped objects.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q157088 WD97: Limitations Converting Documents from Word 97 to Word 6.x/7.0

RESOLUTION

To resolve this problem, upgrade to the latest version of the Word 97-2000 Import Converter. For additional information, please see the following article in the Microsoft Knowledge Base:

Q162214 WD: How to Obtain the Word 97-2000 Import Converter

STATUS

Microsoft has confirmed this to be a problem with certain versions of the Word 97 Import Converter.

Additional query words: textbox textboxes disappear disappeared missing gone deleted

Keywords          : kbdta kbconversion word7 word95 ocsso 
Version           : WINDOWS:7.0,7.0a
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: July 26, 1999