WD98: Word Truncates Your User Information Mailing Address

ID: Q164031

The information in this article applies to:

SYMPTOMS

After you type your mailing address on the User Information tab and then restart Word, Word may truncate your mailing address to 125 characters.

WORKAROUND

Method 1: Limit the Length of Your Mailing Address

When typing your mailing address information on the User Information tab, limit the length of your mailing address to 125 or fewer characters. To access the User Information tab, on the Tools menu, click Preferences.

Method 2: Use an address book entry

Create a new listing in your address book for your return mailing address. This address can be selected in the Word features that may require a return address.

NOTE: You may want to ensure that the mailing address is deleted on the User Information tab. To access the User Information tab, on the Tools menu, click Preferences.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Microsoft Word allows you to store your mailing address information as part of your default User Information. To access the User Information tab, on the Tools menu, click Preferences.

The mailing address information you enter may extend up to 255 characters and will allow Word to use that information as the default return address for envelopes and letters.

During the Word session when the mailing address is entered, Word uses the extended mailing address information as usual. However, after you restart Word, Word truncates any mailing address text that exceeds 125 characters.

Additional query words: crop chop delete remove missing incomplete

Keywords          : word8 macword98 
Version           : 98
Platform          : WINDOWS
Issue type        : kbbug

Last Reviewed: December 31, 1998