ID: Q162192
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This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Conversion Issues. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.
Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
mshelp@microsoft.com
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
using (for example, for Microsoft Word, select 2).
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
code and seven-digit fax number.
If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.
ARTICLE ID ARTICLE TITLE
Q105695 Header Record Delimiters Appears Repeatedly in Mail Merge
Q109975 WordBasic Error 123 When Using 2.x Templates
Q111248 XL: Saving .STF File in Excel May Cause Setup Error Messages
Q111372 Graphics Lost Saving from WinWord to MacWord 5.x Format
Q113444 Courier Text Printed with Underline with ATM 2.5 or Later
Q113731 ODBC Error Opening a DBF File with Hyphen in the File Name
Q114306 Inserting Database in Word Document Does Not Retain Pictures
Q114393 Word Prompts to Select Header Delimiter Opening Header File
Q114743 PresentIt Macro Leaves ~Present.rtf in Temp Directory
Q115720 TC and XE Fields Lose Spaces When Converted to RTF
Q116456 How to Use an ACT for Windows File As a Mail Merge Data Source
Q120572 Using MS PowerPoint to Save Word Drawing Objects as WMFs
Q120773 Cannot Convert Microsoft Excel Worksheet Object to Chart
Q124196 WD: Converted Word 5.x Document May Not Print
Q125299 Ami Pro 3.x Converter Limitations
Q130580 Incorrect Date Value Added to Properties Custom Tab
Q133127 Crash Saving Document with TOC Field as WordPerfect 5.x Format
Q135079 Document Loses Formatting When Opened or Pasted to WordPad
Q135081 Hang Invalid Page Fault Inserting Document
Q137385 Error Using Tab-Delimited Data File with ODBC Driver
Q137439 How to Unlink Form Fields
Q137667 IA: Document Views with HTML Tags Displayed
Q139792 WD: How to Convert Between Lotus Word Pro 96 and Word
Q139793 How to Convert Between ClarisWorks for the Macintosh and Word
Q140343 How to Merge Envelopes and Labels If Records Are in One Column
Q140344 How to Convert Data in One Column to a Table for Merging
Q140434 Table Borders Lost When Table Pasted or Linked
Q142101 Text Converted to One Row (Paragraph Marks Ignored)
Q142340 Date Currency Result Incorrect Merging from Access Database
Q142756 How to Design and Set Up Mail Merge Data Sources
Q143321 How to Transpose Rows and Columns in a Word Table
Q145211 Strikethrough Text Not Removed When Accepting Revisions
Q145301 Unknown File Format Opening Word 6.x 7.x Files in WordPerfect
Q145529 WordPerfect 5.2 Files Convert With Insufficient Line Leading
Q155179 How to Use Microsoft Excel Data Source for Word Mail Merge
Q155312 How to Convert Multiple White Space Characters to Tabs
Q155426 Tabs in Tables Lost When Saving As Text With Layout
Q155802 Word Doesn't Find "Float Over Text" Objects
Q155944 Object Display Icon Changes After Clicking Undo Convert Object
Q155961 ListNum Field Not Converted Saving to Word 6.x or 7.x
Q156573 WD97: How to Recover Text from Any File
Q157083 Word 97: Graphics Filters Installed During Typical Setup
Q157084 Word 97: Text Converters Installed in a Typical Setup
Q157085 Limitations of Converting from Word 97 to WordPerfect 5.x
Q157086 Limitations of Converting from Word Format to HTML
Q157088 Limitations of Converting from Word 97 to Word 6.x 7.x
Q157089 Limitations of Converting from WordPerfect 6.x to Word 97
Q157091 How to Import Word 97 Documents into Word 2.x 6.x 7.x
Q157092 Supplemental Text Converters Available for Word 97
Q157094 Using the StartConversionWizard to Convert Multiple Documents
Q157119 WD97: WD97: Pictures Visible Even When Picture Placeholders
Selected
Q157197 Browse For Folder Dialog Box Hides Behind Conversion Wizard
Q157198 Word 97: Conversion Wizard Restarts After Clicking Close
Q157201 Word 97 Document Opens Blank in WordPerfect 6.x
Q157299 Where to Find Word 6.x or 7.x Commands and Features in Word 97
Q157314 Editing WordArt Picture Causes Closed Characters To Fill In
Q157465 Word 97: Can't See Field Codes for Some Objects
Q157476 Equation Editor Objects Not Visible In Converted Document
Q157612 No Warning when Editing EPS Image in Converted Word Document
Q157772 Bitmap Icon Is Lost After Saving to RTF
Q157777 Conversion Wizard Quits if Convert8.dll is Missing
Q157859 Word 97: Changes To Inline Pictures Are Not Saved
Q158009 Word 97: Some Graphic Filters Not Installed During Setup
Q158057 Backslash Semicolon Dropped from XE Field after Conversion
Q158060 VBA Code Lost After Converting to Another Document Format
Q158432 Errors Problem Inserting CMYK JPEG Image
Q158467 Description of Options for Conversion Wizard
Q158468 Compile Syntax Errors Running Converted Macro in Word 97
Q158481 Objects Stacked After Converting to Word 6.x/95 RTF Format
Q158499 Cannot Use ScanProt with Word 97
Q159226 Ami Pro 3.x Style Sheets Open Blank in Word
Q159282 OFF97: Shipped Graphics Filters and Their Limitations
Q159418 Word 97: Some Printers Won't Print Unicode Characters
Q159471 Word 97: How to Install the Far East Support Files
Q159611 PowerPoint Hangs After Changing Word Table Border Style
Q159687 How to Convert WordPerfect 6.x Data Files and Address Books
Q159866 How to Set Table Width to Percentage of Browser Window
Q159942 General Information about Text Boxes and Frames in Word 97
Q160068 Optimizing Microsoft Word 97
Q160224 Imported Word Data Does Not Retain Bullets
Q160347 Word 97 Document Opened as Text Only If Already Open
Q160521 Categories Not Available in Mail Merge from Outlook to Word
Q160833 How FrontPage 97 Handles Document Conversion to HTML
Q160841 Page Fault Opening Word 97 File With Text Box Square Wrapping
Q161524 Word 97: Invalid Page Fault Modifying Numbered Style
Q161692 Can't Break Display Edit Link for Float Over Text Objects
Q161841 Err Msg: Out of Memory Opening Word 97 File in Word 6.0
Q161978 Word 97: RTF Format Given to File Saved in Word 6.0/95
Q65846 Footnote References Renumbered in Word Tables
Q66606 Word for Windows: Importing a Windows Cardfile
Q89831 Comma in Quoted Text Causes Conversion to Two Columns in Table
Q95193 How Print Merge Fields Convert Between MacWord and WinWord
Q96899 INF: Importing Word Print Merge Data Files to Microsoft Access
Q105534 OLE: Visual Basic 3.0 Does Not Support Named Arguments
End of Article List
Keywords : kbualink97 word8 word97 kbtlc
Version : 97
Platform : WINDOWSLast Reviewed: June 21, 1998