ID: Q162204
The information in this article applies to:
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Interoperability. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.
Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
mshelp@microsoft.com
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
using (for example, for Microsoft Word, select 2).
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
code and seven-digit fax number.
If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.
ARTICLE ID ARTICLE TITLE
Q106469 Word 6.0 Accesses Mail Merge Data File Frequently
Q108775 Templates for Paper Sample Shipping with HP LaserJet 4P
Q109569 Updating DATABASE Field May Change Results
Q110093 ODBC--Open Database Connectivity Overview
Q110653 Queries Tab Not Available When Using Access via ODBC
Q111248 XL: Saving .STF File in Excel May Cause Setup Error Messages
Q113731 ODBC Error Opening a DBF File with Hyphen in the File Name
Q114306 Inserting Database in Word Document Does Not Retain Pictures
Q116456 How to Use an ACT for Windows File As a Mail Merge Data Source
Q119290 Can't Change or Remove Electronic Mail Commands from File Menu
Q119819 Merge to Electronic Fax Option Unavailable with WinFax Pro
Q120778 Creating Foldover Booklets in Word for Windows
Q121399 Information on Troubleshooting Notes/FX Issues
Q123434 Multiple Entries in Lotus Notes Import/Export List
Q123698 Err Msg: "Word Could Not Re-Establish a DDE Connection..."
Q124862 INF: Sending the Current Record to Word with OLE Automation
Q125414 Errors When Querying on Data with Straight Quote/Apostrophe
Q125589 Filename and Directory Fields Empty in Notes Database
Q126926 How to Simulate WordPerfect's Flush Right Command in Word
Q131583 INF: Sending the Current Record to Word 97 with Automation
Q132214 WordBasic Err=582 "Unable to Load Specified Library"
Q133127 Crash Saving Document with TOC Field as WordPerfect 5.x Format
Q134207 The Purpose of the Select Method Check Box
Q134726 Unable to Save WordMail Note to Novell 4.02 Server
Q137385 Error Using Tab-Delimited Data File with ODBC Driver
Q137918 "Disk Is full..." or "ScanDisk Cannot Check the Drive..."
Q138418 Can't Use UNC Drive for Document Path on Some Networks
Q141874 Some Contact List Fields Not Available to Word
Q142088 Merge to Fax Not Available
Q142340 Date, Currency Result Incorrect Merging from Access Database
Q142756 How to Design and Set Up Mail Merge Data Sources
Q145301 Unknown File Format Opening Word 6.x 7.x Files in WordPerfect
Q148121 Can't Insert Access 7 Database if Path Contains Apostrophe
Q149944 How to Create an F4/F7 Hanging Indent Paragraph in Word
Q153668 Mail Merge Main Document Cannot Find Data Source
Q154569 INF: Printing a Microsoft Word Document Using Automation
Q154570 INF: Running a Microsoft Word Macro Using Automation
Q154571 INF: Running Word Mail Merge from Access Using OLE Automation
Q155179 How to Use Microsoft Excel Data Source for Word Mail Merge
Q157201 Word 97 Document Opens Blank in WordPerfect 6.x
Q157307 OFF97: Back Button in Netscape Navigator Is Not Available
Q157528 Text Formatted as Outline Prints Incorrectly to Some Printers
Q159282 OFF97: Shipped Graphics Filters and Their Limitations
Q159328 INF: Use Automation to Run Word 97 Mail Merge from MS Access
Q159332 OFF97: Web Help does not Start Browser
Q159572 OFF97: Right-Clicking File Causes Error and Computer Stops
Q159687 How to Convert WordPerfect 6.x Data Files and Address Books
Q159719 Error Merging with Outlook CSV, TSV File
Q159771 OFF97: Contents of the Ofread8.txt Readme File
Q159817 Errors Connecting, Inserting Database Using ODBC and MSQuery
Q159945 Word 97: General Information About E-Mail Support
Q159963 Word 97 Supports ODMA
Q160294 INF: Running a Microsoft Word 97 Macro Using Automation
Q160295 INF: Finding a Bookmark in a Word 97 Document Using Automation
Q160734 Errors When Using ODBC to Insert Microsoft Excel Worksheet
Q160833 How FrontPage 97 Handles Document Conversion to HTML
Q160870 PRB: VBA Functions Break in Database with Missing References
Q161817 Err Msg: Word Could Not Insert the Address
Q77704 Repeat Value: 8 When ESC Key Is Pressed In WinWord
Q88905 Corel Draw! 3.0 TrueType Fonts Display Spaces as Squares
Q93359 Word for Windows Does Not Support TWAIN Protocol
Q93650 Menus, Toolbars Disappear When in Full Screen View
Q96982 Macros to Send a Word Document as Text or an Attachment
End of Article List
Keywords : word8 word97 kbtlc
Version : 97
Platform : WINDOWSLast Reviewed: September 20, 1998