ID: Q162193
The information in this article applies to:
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Web Content. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.
Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:
http://support.microsoft.com/support/default.asp
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
For more information about how to order an article by e-mail, send an e-
mail message to the following e-mail address:
mshelp@microsoft.com
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:
1. Dial the toll-free FastTips number:
(800) 936-4100
2. When prompted, select the appropriate number for the product you are
using (for example, for Microsoft Word, select 2).
3. When prompted, select the version of the product that you are using.
4. From the "FastTips Main Menu," select 1 to place a FastTips catalog
order.
5. At the "to order items from your catalog" prompt, select 1.
6. When prompted with the "at the tone, enter the item ID number followed
by the pound key" message, enter the Article ID number from the
following list and press # (use the numbers following "Q," but do not
include "Q").
NOTE: You can order up to five items at a time.
7. When prompted, select the fax option and enter your three-digit area
code and seven-digit fax number.
8. When you're finished ordering, hang up.
If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.
ARTICLE ID ARTICLE TITLE
Q128051 Internet Assistant: Definition DFN Style Not Widely Supported
Q137667 IA: Document Views with HTML Tags Displayed
Q153360 HTML Document Displays Tags When Opened
Q155903 Error Inserting ActiveX Control
Q155948 Font Animation Lost After Saving to HTML Format
Q156818 OFF97: Internet Explorer 2.0 Required in Windows NT 3.51
Q157083 Word 97: Graphics Filters Installed During Typical Setup
Q157084 Word 97: Text Converters Installed in a Typical Setup
Q157086 Limitations of Converting from Word Format to HTML
Q157092 Supplemental Text Converters Available for Word 97
Q157098 General Information About Page Borders in Word 97
Q157121 Can't Remove Background Sound Object in HTML Document
Q157122 Double Buttons Creating New Template Based on Blank Web Page
Q157136 Clip Gallery Video Displays Control Bar Becomes Static as GIF
Q157224 Horizontal Rule and Other Web Elements Limited to 6.5 Inches
Q157226 Can't Use Back Forward Buttons After View HTML Source
Q157299 Where to Find Word 6.x or 7.x Commands and Features in Word 97
Q157307 OFF97: Back Button in Netscape Navigator Is Not Available
Q157353 OFF97: Show Office Toolbars Button may not be Available
Q157477 Word Features Not Available During Web Authoring
Q157478 What's new in Word 97
Q157547 Extra Images Created After Using Web Page Wizard
Q157639 Incorrect Hyperlink Error Inserting from Insert Field Dialog
Q157640 Insertion Point Disappears After Inserting Scrolling Text
Q157763 OFF97: Memory Problems When Hyperlinking Between Programs
Q157774 Word 97 Can't Open HTML Document with Nested Tables
Q157776 Horizontal Lines Display With Different Widths
Q157851 OFF97: Hyperlinks Do Not Use Browser-Defined Colors
Q158332 OFF97: Best of the Web Link Fails to Open Internet Site
Q158428 GP Fault Opening HTML File with Graphics After Installing Word
Q158467 Description of Options for Conversion Wizard
Q158481 Objects Stacked After Converting to Word 6.x/95 RTF Format
Q158689 Word 97: Self-Help and Online Support Options
Q159222 OFF97: Output Quality Problems Printing Drawing Objects
Q159282 OFF97: Shipped Graphics Filters and Their Limitations
Q159549 Different-Width Cells Display as Equal-Width Cells in Browser
Q159707 Office 97 Requires Internet Explorer 3.01
Q159771 OFF97: Contents of the Ofread8.txt Readme File
Q159778 OFF97: What Is Included in the Product Box?
Q159866 How to Set Table Width to Percentage of Browser Window
Q159924 Word 97: Contents of the Wdread8.txt Readme File
Q159940 General Information about Hyperlinks
Q159948 Word 97: General Information About Web Page Authoring
Q160022 Symbol Characters Change to Box Characters After Saving File
Q160555 OFF97: Error Adding Blank Web Page to Binder
Q160864 Word 97: Close All Doesn't Close Multiple HTML Documents
Q160977 Error Msg: Listnum Field In Table Causes Invalid Page Fault
Q161519 Table Column Width Changes When Opened As HTML
Q161631 How to Reset Word 97 MRU Lists
End of Article List
Additional query words:
Keywords : kbualink97 word8 word97 kbtlc
Version : 97
Platform : WINDOWS
Last Reviewed: March 22, 1998