WD2000: Error When Faxing from WinFax

ID: Q199043

The information in this article applies to:

SYMPTOMS

When you try to fax from Word by selecting the Fax icon or WinFax from the File menu, the following error message may appear:

The Winfax printer driver does not appear to be installed. You must re-install WinFax.


CAUSE

Symantec has posted that the WinFax PRO 9 macros for Word do not work with Word 2000. According to Symantec, they will eventually post revised macros on their Web site.


WORKAROUND

Use the Print command and select WinFax as your printer by following these steps:

  1. In Microsoft Word, on the File menu, click Print.


  2. Select WinFax as your printer and click OK.



MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: message errors incorrect wrong 


Keywords          : kbdta wd2000 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 13, 1999