DOCUMENT:Q166225 09-MAY-1999 [exchange] TITLE :XWEB: Err Msg: Requested Header Not Found PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to access a mailbox on a Microsoft Exchange Server computer by way of the Web, you may receive the following error message: Internet Explorer cannot open the Internet site http:///exchange/LogonFrm.asp?Mailbox=. The requested header was not found. NOTE: is the name of the server running Internet Information Server (IIS) and the Active Server Components, and is the alias of the Exchange Server mailbox you are attempting to sign in from. CAUSE ===== This error will occur if the only password authentication configured for IIS is Allow Anonymous. RESOLUTION ========== To resolve this problem: - To log on to an Exchange mailbox, you must have either Basic (Clear Text) and/or Windows NT Challenge/Response Authentication on the computer running IIS. This is required in order to allow IIS to pass your user credentials on to a computer running Exchange Server. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : WinNT:5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.