XWEB: Err Msg: Unable to Get Views Available to Render with Web

ID: Q169518

The information in this article applies to:

SYMPTOMS

When you try to access Exchange Server 5.0 with Internet Information Server (IIS) 3.0 and Active Server pages, you may receive the following error message:

Unable to get views available to render.


CAUSE

This problem is due to a lack of sufficient rights on the <Root>\Exhcsrvr\Res directory structure on Exchange Server:


RESOLUTION

  1. Ensure that the <Root>\Exhcsrvr\Res directory has a minimum of READ access. Rights need to cascade down to subdirectories below RES.


  2. Ensure that the <Root>\Exchsrvr\Webdata directories have a minimum of READ access. Rights need to cascade down to subdirectories below Webdata.


The DLLs in this subdirectory are used in creating the mailbox view in the web client, and need to have at least the READ Permission granted to the subdirectory.


MORE INFORMATION

This error can be diagnosed by enabling Auditing functionality of the Windows NT Server that is running the Exchange server, IIS and Active Server Pages. Once this is turned on the errors accessing this directory will be logged in the Event log.

Additional query words: Web Client fail access mailbox 


Keywords          : 
Version           : WinNT:5.0
Platform          : winnt 
Issue type        :

Last Reviewed: April 30, 1999