WD2000: Heading Style Text May Not Print on HP DeskJet 870Cxi

ID: Q209614

The information in this article applies to:

SYMPTOMS

When you print to a Hewlett-Packard (HP) DeskJet 870Cxi printer, some headings may not print in your document.

For example, if text at the top of your Word document is formatted with the style "Heading 1", when you print the document, the "Heading 1" text may not print.


RESOLUTION

To correct this problem, update your HP DeskJet 870Cxi printer driver to version 9.3 or later.

For information about contacting Hewlett-Packard, please see the following article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K


MORE INFORMATION

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: 


Keywords          : kbdta wd2000 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 27, 1999