WD2000: Web Page Missing Text or Blank; Properties Incorrect

ID: Q230408

The information in this article applies to:

SYMPTOMS

When you open a Web page (HTML document) in Word 2000, text may be missing or the document may show blank. In addition, if you click Properties on the File menu, the Statistics may appear incorrectly for the document.

NOTE: If you open the same Web page directly in your Web browser, the Web page appears correctly. However, if you click Web Page Preview (on the File menu in Word), the Web page appears blank in your Web browser.


CAUSE

This problem can be caused by an improperly typed comment tag in the Web page HTML code. For example, the following sample HTML comment tag causes this problem.


<p><!-- your comments here -- ></p>
Note the space following the last two dashes (--) in the tag.


RESOLUTION

Correct the comment tag. HTML tags have an exact syntax for their proper use. The correct syntax of a comment tag is as follows: 


<p><!-- your comments here --></p>

NOTE: A correct comment tag consists of the exclamation point followed by the two dashes, your comment, and then two dashes. There must not be a space after the opening tag bracket (<) or a space before the closing tag bracket (>).


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 


Keywords          : kbdta wd2000 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: June 11, 1999