WD97: "Feed From Envelope Option" Reset Under Windows NT 3.51

ID: Q195197

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

You cannot permanently set the Feed From option in the Envelopes And Labels feature on the Tools menu under Windows NT 3.51.

CAUSE

The Feed From option is restored to the default each time you quit Word.

RESOLUTION

To work around this problem, after you restart Word, change the Feed From option to the desired setting before you print envelopes using the Envelopes And Labels feature.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q172475
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-1

Additional query words: SR1 release1 8.0 8.00 tray

Keywords          : kbdta kbenvelope word97 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: December 19, 1998