DOCUMENT:Q176245  15-MAR-1999  [exchange]
TITLE   :XWEB: VBScript Error '800a03e3' When Accessing OWA Server 5.5
PRODUCT :Microsoft Exchange
PROD/VER:5.5
OPER/SYS:
KEYWORDS:kbfaq

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
 - Microsoft Outlook Web Access, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

You may receive the following VBScript error on your Web Browser when you
attempt to connect to Outlook Web Access (OWA). The script name and line number
may not necessarily be identical, but the error code will remain the same:

   Microsoft VBScript runtime error '800a03e3'

   Unknown runtime error

   /exchange/USA/lib/session.inc, line 300"

CAUSE
=====

This can occur when the server is very busy or when you try to connect to a
mailbox that does not exist but is authenticated as a real user.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 5.5.


A supported fix is now available, but has not been fully regression-tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft Recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.


Additional query words: VBScript error mail box exfaqold
======================================================================
Keywords          :  kbfaq
Technology        : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOWASearch kbOWA550
Version           : 5.5
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.