WD97: Converter Not Automatically Installed in Word

ID: Q195127

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

In Word 97, if you have already opened a file during the current session, you cannot auto-install a file converter.

CAUSE

Word 97 only searches for and auto-installs converters the first time you open a file in a Word session.

WORKAROUND

Auto-Installing the Converter

To auto-install the converter, follow these steps:

1. Copy the converter to the appropriate directory or folder.

   Place the converter in the same directory as the Winword.exe file
   or the \Program Files\Common Files\Microsoft Shared\TextConv directory.

2. Save your work, quit Word, and restart Word.

3. Open any document that Word cannot recognize (for example, a document of

   the format supported by the converter, a program file, or a clipart
   graphics file).

Word will find and install the converter, and it will henceforth appear as a choice in the Open and Save As dialog boxes.

REFERENCES

For more information about supported file formats, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE ID: Q162987
   TITLE     : WD97: Supported Non-Word File Formats

   ARTICLE ID: Q96119
   TITLE     : History of WinWord File Converters Categorized by Word
               Release

Additional query words: conversion converted converts transfer transfers translation translate problemautoinstall auto installation setup automatic installation automatic install

Keywords          : kbdta winword word97 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: December 18, 1998