WD97: Extended Characters Corrupt After Editing MacWord Document

ID: Q153194

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

When you open a document in Word 97 after editing the document in Word 6.x for the Macintosh, extended characters may become corrupt.

CAUSE

There is a problem with the conversion of the Macintosh ANSI extended character set.

RESOLUTION

To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).

STATUS

Microsoft has confirmed this to be a problem in Word 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q151261
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-2

Additional reference words: word word97 wd97 macword extended characters corrupt cross-platform

Keywords          : kbenable kbinterop word97 
Version           : WINDOWS: 97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: December 18, 1998