WD97: Graphic Is Black Box When You Open Mac Document in Word 97

ID: Q185855

The information in this article applies to:

Microsoft Word 97 for Windows, Service Release 1 (SR-1)

*********************************************************************

**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **

*********************************************************************

SYMPTOMS

In Word 97 SR-1, when you open a Microsoft Word 98 Macintosh Edition file containing a graphic, the graphic may be displayed and printed as a black box.

CAUSE

This appears to be a rare problem occurring only if some special formatting [magic pen mode (23)] is included in the graphic.

Additionally, this problem can also be recreated if a graphic is created in PowerPoint with the drawing tools and pasted into Word as a "picture."

WORKAROUND

Use one of the following methods to change the graphic from a black box to a correctly displayed graphic:

Method 1

Double-click the graphic to open the picture editor, make a small change, and then close the editor. This causes the graphic to be redrawn.

Method 2

1. In Word98 Macintosh Edition - double click on the graphic and say 'yes'

   to converting from PostScript to a Word Object.

2. On the Edit menu, click Paste Special and select as a drawing object

   instead of a picture.

Additional query words: render re-rendered drawing screen display box garbage garbled square dark

Keywords          : kbdta word97 
Version           : WINDOWS: 97SR1
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: February 12, 1999