WD97: Invalid Page Fault Inserting Equation Editor Object

ID: Q183000

The information in this article applies to:

SYMPTOMS

When you insert a Microsoft Equation Editor object in a Microsoft Word document, you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists contact the program vendor.
When you click Details, you receive the following error message:
Eqnedt32 caused an invalid page fault in module Eqnedt32.exe.


CAUSE

This problem occurs when you use Microsoft Word 97 with Adobe Type Manager Deluxe 4.0.


RESOLUTION

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 Service Release 1 (SR-1) Patch.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

Q172527 WD97: How to Obtain Word 97 for Windows, Service Release 1
To work around this problem until you obtain Word 97 SR-1, temporarily disable Adobe Type Manager (ATM) by modifying the System.ini file in the Windows folder. To do this, follow these steps:
  1. Quit Word and all other active programs.


  2. In Microsoft Notepad, open the System.ini file located in the Windows folder.

    NOTE: Make a backup copy of the System.ini file before you attempt to make any changes to the file.


  3. In the [Boot] section, find the following lines for ATM:
    SYSTEM.DRV=ATMSYS.DRV
    ATM.SYSTEM.DRV=SYSTEM.DRV


  4. At the start of these lines, type a semicolon (;), so the lines will read:
    ;SYSTEM.DRV=ATMSYS.DRV
    ;ATM.SYSTEM.DRV=SYSTEM.DRV


  5. On a new line in the [Boot] section, type the following line:
    SYSTEM.DRV=SYSTEM.DRV
    NOTE: The [Boot] section of your System.ini should look similar to the following:
    [Boot]
    ;SYSTEM.DRV=ATMSYS.DRV
    ;ATM.SYSTEM.DRV=SYSTEM.DRV
    SYSTEM.DRV=SYSTEM.DRV


  6. Save and close the System.ini file.


  7. Restart Windows for your changes to take effect.


For additional information about disabling ATM, please see the following article in the Microsoft Knowledge Base:
Q69692 Disabling Adobe Type Manager from Windows


MORE INFORMATION

For more information about Adobe Type Manager Deluxe 4.0, please contact Adobe Systems Incorporated.

For information about how to contact Adobe Systems Incorporated, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


Adobe Type Manager Deluxe 4.0 is manufactured by Adobe Systems Incorporated, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 8.00 ipf equation 


Keywords          : kb3rdparty kberrmsg kbdta word97 kbSysSettings 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 6, 1999