WD97: Office Assistant Disappears or Not Available

ID: Q185272

The information in this article applies to:

• Microsoft Word 97 for Windows

SYMPTOMS

When you create a new document or open an existing document, the Office Assistant may disappear or it may not be available, or both.

CAUSE

You have an open document and are in-place editing an OLE object (such as a Microsoft Excel worksheet).

WORKAROUND

Switch back to the document (on the Window menu, click the document) containing the OLE object, and move the insertion point out of the OLE object so that you are no longer in-place editing. In some cases, you may need to close and then reopen the document containing the OLE object.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Keywords          : kbole kbdta
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: February 11, 1999