WD97: Selected Text Not Visible or Offset in Some Dialog Boxes

ID: Q185980

The information in this article applies to:

SYMPTOMS

When you try to mark an index or citation entry, or add an AutoCorrect entry, you cannot see the insertion point or the text you selected (or you can only see a portion of the text) in the Mark Index Entry, Mark Citation, or AutoCorrect dialog boxes.

The following text boxes in these dialog boxes may exhibit this behavior.

Mark Index Entry Dialog Box

   Main Entry
   SubEntry
   Cross Reference

Mark Citation Dialog Box

   Selected Text
   Long Citation

AutoCorrect

   With: (When the Formatted Text option button is selected.)

CAUSE

This problem may occur when the paragraph formatting of the Normal style (the default style in Word) includes settings for one or more of the following paragraph attributes:

   Indentation
   Spacing Before or After
   Line Spacing

For example, this problem may occur if the paragraph formatting of the Normal style has a Spacing Before setting of 6pt (points) or higher.

WORKAROUND

To work around this problem, use either of the following methods:

For more information about creating and editing styles, click Contents And Index on the Help menu, click the Index tab in Word Help, type the following text

   styles, creating and editing

and then double-click the selected text to go to the "Create new styles" or "Changing" topic. If you are unable to find the information you need, ask the Office Assistant.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

To demonstrate this behavior, set an entry using any of the following options:

Additional query words: crooked insertion point missing gone disappear disappeared cut off truncated invisible cannot see
Keywords          : kbdta word97 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: February 12, 1999