OFF97: IPF in FM20.DLL when Showing UserForm

ID: Q223308


The information in this article applies to:


SYMPTOMS

When you show a user form you receive the following error message:

This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
When you click Details, you receive the following error message:
'<program>' caused an invalid page fault in module FM20.DLL at 015f:60013e12.
Where '<program>' is the Microsoft Office program you are currently using. When you click Close the program is shut down but an instance of the program is left running in memory.


CAUSE

This problem occurs when the following conditions are true:


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF97


Keywords          : kbprg 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: April 5, 1999