PRB: GPF Using VB4 16-Bit Menu Editor Under Windows 95/98

ID: Q172269

The information in this article applies to:

• Microsoft Visual Basic Professional and Enterprise Editions, 16-bit only, for Windows, version 4.0
• Microsoft IntelliPoint software version 1.1

SUMMARY

When running the 16-bit version of Visual Basic 4.0 under Windows 95 or Windows 98, a General Protection fault may be generated on entering the Menu Editor inside the design environment. This is caused by an interaction between Visual Basic and the IntelliPoint mouse driver, version 1.1.

MORE INFORMATION

The GPF has been noted at address 001c:000018d4 in module User.exe but may occur at other addresses with different system configurations. No similar problems have been noted using applications generated with Visual Basic 4.0 16-bit edition on systems with the IntelliPoint software installed. The problem is confined to the design environment.

STATUS

Microsoft has confirmed this as a problem in the Microsoft products listed at the beginning of this article. This will be updated as more information becomes available.

RESOLUTION

Uninstall the IntelliPoint mouse software and upgrade to version 2.0 or later.

Additional query words: kbVBp kbDSupport kbdsd kbVBp500 kb16bitonly

Version           : WINDOWS:1.1,4.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: November 10, 1998