FIX: InfoViewer Cannot Download Samples if IE4.0 Is Installed

ID: Q171844

The information in this article applies to:

SYMPTOMS

Downloading samples from InfoViewer or MSDN fails if Internet Explorer 4.0 is installed.


RESOLUTION

Install Visual Studio Service Pack 2 or later.

The version of IVAUTO.DLL containing the correction is 5.00.7198 and is 97200 bytes. This should be in the "...\DevStudio\SharedIDE\bin" directory. If you find any older versions of IVAUTO.DLL anywhere else on your system, delete them.


STATUS

Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. This bug has been fixed in Visual Studio 97 Service Pack 2.

For more information on the Visual Studio 97 Service Pack 2, please see the following article in the Microsoft Knowledge Base:

Q170365 INFO: Visual Studio 97 Service Packs - What, Where, and Why


MORE INFORMATION

Steps to Reproduce Behavior

  1. Install MSDN or an IDE product.


  2. Install Internet Explorer 4.0.


  3. Locate a sample topic. For example, try: 
    
   Developer Products
      Visual C/C++
         Visual C++ Samples
            POLYGON: The ATL Tutorial


  4. Click on the link to download the sample on the page.


  5. You should see a dialog listing the files in the sample and giving options. This dialog box fails to start. Instead, depending on the version of Internet Explorer being used, you may see no response or an error message box with:
    Title: "InfoViewer Automation Object"
    Text: "Error Accessing Sample Data"


Additional query words: 


Keywords          : kbVS97sp2fix kbVS97sp3fix kbGrpDSTools 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: April 14, 1999