"DriveSpace Alarm 11" During Windows 98 Setup

ID: Q197996

The information in this article applies to:

SYMPTOMS

During Windows 98 Setup, you may receive the following error message:

DriveSpace alarm 11. A program has corrupted memory belonging to DriveSpace.


After you receive this error message, your computer may stop responding (hang).


RESOLUTION

To resolve this issue, follow these steps:

  1. Restart your computer. Press and hold down the CTRL key until the Windows 98 Startup menu appears, and then choose Safe Mode Command Prompt Only.


  2. Edit the Config.sys file to verify that it contains these lines: 

    
      Device=c:\windows\himem.sys
      Device=c:\windows\emm386.exe x=A000-F7FF noems
      dos=high, umb
      rem DeviceHigh=c:\windows\command\drvspace.sys /move


    NOTE: If the Config.sys file contains the line "Devicehigh=c:\windows\command\drvspace.sys /move" place a REM statement at the beginning of the line to disable the line.


  3. Restart the computer.



MORE INFORMATION

For more information about the Dblspace.ini or Drvspace.ini file, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q100536
TITLE : DBLSPACE.INI File Settings 


Keywords          : kberrmsg kbsetup drvspace win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 2, 1999